We Believe Every Driver Deserves Real Protection
Universal Auto Protection Services was built on a simple idea: every vehicle owner deserves real peace of mind — without the dealership markup.
2020
Founded
50K+
Vehicles Protected
5+
Years in Business
45
States Covered
Our Story
Universal Auto Protection Services was founded in 2020 by a team of automotive industry veterans who had seen too many drivers left stranded — financially and literally — after a major mechanical failure on a vehicle they thought was reliable.
We started with one mission: create a warranty product that actually pays out, with no runaround, no fine-print surprises, and no 45-minute hold times when you need help most. We have protected over 50,000 vehicles across 45 states.
We are not a middleman. We administer our own claims, employ our own advisors, and stand behind every plan we sell. When your engine fails at 7pm on a Friday, you reach a real person — not a voicemail.
What We Stand For
Transparency First
No hidden exclusions, no bait-and-switch pricing. Every plan is explained in plain English before you sign anything.
Claims That Pay Out
We measure our success by claim approval rates, not denial rates. If it is covered, we pay — period.
Real People, Real Help
Every call is answered by a trained advisor, not a bot. We are here when you need us most.
Affordable Coverage
Flexible plans designed to fit any budget — because protecting your vehicle should not break the bank.
The People Behind Your Coverage
Our leadership team brings decades of automotive and insurance experience to every plan we offer.
Robert Callahan
Chief Executive Officer
20+ years in automotive finance and warranty administration. Robert founded UAP to bring honest, transparent coverage to everyday drivers.
Sandra Okafor
VP of Claims
Former senior claims adjuster with a track record of fast, fair resolutions. Sandra leads our team with a customer-first philosophy.
Marcus Tran
Director of Customer Experience
Dedicated to making every interaction simple and stress-free, Marcus ensures our advisors deliver the support you deserve.
Why Thousands Choose Universal Auto Protection
- Save thousands of dollars on unexpected repair bills
- Coverage accepted at any licensed repair facility nationwide
- 24/7 roadside assistance included with every plan
- No deductible options available
- 30-day money-back guarantee — no questions asked
- Claims approved and paid directly to the repair shop
"My transmission went out two weeks after I bought my car. UAP approved the claim in three hours and paid the shop directly. I didn't pay a cent out of pocket. Worth every penny."
— David M., Phoenix AZ
Standard Coverage customer since 2022
Ready to Protect Your Vehicle?
Get a free, no-obligation quote in minutes. Coverage available across 45 states.